PRODUCTS - Feature Story

Upgradeable Wireless Infrastructure Management

17.Sep.O4-- Quantum Systems Integrators, Inc., aka QuantumSI, has completed and deployed upgrades to both of QuantumSI's DOME and CROME product lines, these Wireline and Wireless Performance Management (PM) Suites, now provide full performance reporting capabilities for Motorola's newest iDEN SR11.0 software release.

This release also includes formulas and equations required to implement all rcomended statistical trouble shooting procedures for Motorola's newest iDEN SR11.0 release (with Quantum providing example formulas/reports covering 100% of Motorola's SR11.02 SETS document).

QuantumSI support ensures our clients, that valuable historical performance reporting (PM) and configuration data (CM) remains constantly available and correctly linked to the proper network elements (NEs) before, during and after the upgrade.

About the iDEN SR 11.0 upgrade

The updates to Quantum products to work with Motorola's newest iDEN SR11.0 release,work was developed, tested and deployed to four (4) production sites in less than six (6) hours.

This lighting fast support is typical of QuantumSI's response time to the changing infrasturcture in today's multi-vendor online, real-time global environment.

Response time is everything in today's online, real-time global environment. Internet-enabled applications spanning operations automation to strategic planning; intranets and extranets have made the transfer of information from computer to computer practically immediate. But what happens when a key software system is upgraded and its data has changed thus information needed to perform business-critical tasks isn't even available?

QuantumSI meets this challenge via our prompt world class support to our generic product lines thus ensuring that your organization has continuous access to key information without loss or interruption.

About DOME

The DOME software suite is a first generation iDEN only PM system deployed in 1994 which leveraged the internet and intranet with radical "web-based" features that have now become common place. Turn key DOME server solutions are still sold today, almost a decade after this automatic web based performance reporting technology was first introduced.

DOME is a scripted reporting system which relies heavily on the PERL language. Both Quantum and end users can develop new scripts to enhance and expand the system.


The CROME software suite is a best in its class decision support system that allows both land-line and wireless service providers to quickly analyze capacity, trends and faults for any network. This allows wireless providers to proactively tune, adjust, reassign, or increase capacity to meet exacting quality of service levels at the lowest possible equipment expenditure rate.

CROME is a generic full ad-hoc reporting system which is implemented in the JAVA programming language, there is no need for end users to write code or develop additional modules to enhance or expand the system.

Statistical data flows are captured in real-time from a multitude of network elements and the data is immediately presented to end-users via a 100% pure Java(tm) reporting tool that runs on both standard PCs and Sun Workstations.

The use of integrated GIS features and multidimensional reporting along with built in high Erlang-B and Erlang-C functions has proven to be invaluable to Quantum's customers.

In addition since Quantum's CROME product is a national multi-vendor and multi-switch PM solution, thus with respect to the Motorola iDEN SR 11.0 (as with any revision for any vendor's switch) the CROME system transparently combines data from multiple switch types across multiple vendor revisions (i.e. input data) into a single unified regional or national report for any combination of switches and/or sub-elements across any time range or focus via lightning fast full on demand ad-hoc reporting.

QuantumSI and iDEN/Harmony

Quantum is one of the few vendors that have been presented with an Nextel USA's coveted Outstanding Achievement Award this award was presented by Mick Flood, Vice president of Engineering Operations of Nextel Communications, Inc. The text of the certificate is as follows:

    In recognition of your tireless efforts in making complex iDEN Statistical Reporting comprehensible to non-technical professionals.
It is a testimonial to Quantum's product line when the Number Five US wireless carrier goes out its way to thank Quantum for its products that make complex tasks such as wireless performance reporting understandable to any individual in the organization. It should also be noted that Quantum's CROME product was independently reviewed by Nextel's core performance management selection committee, who chose CROME as the preferred long term corporate PM solution for Nextel.